Consistency you can see.
You’ll never wonder if we showed up. Photo verified reports every shift, a no charge on site walkthrough before you commit, and a 2-hour response time.
Book a WalkthroughTwo new buildings per quarter. Q3 closes September 30.
The Walkthrough
Three steps. One visit. Yours to keep.
The Walkthrough is a photographed look at your building’s current condition, and what it will take to hold it to the Cream City standard. You walk away with a photographed report, a side by side quote, and a tenant complaint risk score for the building. No commitment.
01
You book
Pick a time that works for you.
02
We walk
About an hour at your building. We document what we find.
03
We talk
Right after the walk, we sit down and present what we found and your comparison quote. You see what we see.
Two new contracts per quarter. To protect the standard.
Book the WalkthroughGuarantees
Four things every Cream City contract includes.
Same day guarantee
The standard is no misses. When one happens, we’re back same day. No charge.
2-hour response
A direct line, answered within two hours during business hours.
Photo reports
Every shift, you get a photo verified report of what got done.
12-month rate lock
Month-to-month contract. Your rate is locked for a full year.
A real building we clean
This is what we maintain.
Riverfront Plaza, downtown Milwaukee.
This is what “consistency you can see” looks like.
How we work
The Standard.
Cream City is built on consistency. Crews are trained and paid above market, because retention is what makes the standard hold. Documentation is written into every contract. If something needs a second pass, it gets one same day.
The standard you sign for is the standard you get. Every shift, every contract.
More about how we work →Questions, answered
Things property managers ask before booking.
Any cost or commitment? +
None. The walkthrough and the comparison quote are on us, and the report is yours to keep.
How is Cream City different from a larger national vendor? +
Consistency over everything. National vendors optimize for scale; we optimize for the standard. Every crew lead is trained to it, every shift is documented, and every contract is reviewed against it.
Are you licensed and insured? +
Yes. Cream City Commercial Services LLC carries $2 million in general liability coverage ($1 million per occurrence), plus workers’ compensation. Certificate of insurance available upon request.
How do you quote? +
By the job hour. Every walkthrough captures the variables that drive the work: touchpoints, traffic, lobby load, restroom count, finish materials, time of day. The number depends on the building.
What does the rate lock guarantee actually mean? +
When you sign a contract, your rate is locked for 12-months. If costs go up for us, we eat them through year one. An annual escalator (3–5%) kicks in at the start of year two and is written into the contract.
Why only two new buildings per quarter? +
We walk every new building and train the crew lead. Two per quarter is the cap that protects the standard at every building we’ve already taken on.
What’s the catch? +
The catch is the price. The rate reflects above market crew pay, a written standard upheld on every contract, and documented work on every shift. We’re priced for property managers who value the standard over the lowest bid.
Two new buildings per quarter.
Q3 is open.
The Walkthrough takes about an hour. We present everything on the spot, right after the walk. Yours to keep.
Book the Walkthrough